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Jackson Limited Lifetime Warranty
WARRANTY LIMITATIONS
The warranty does not include:
1. Any defect in upholstery fabrics. There is no warranty on vinyl, leather or fabric
against wearing, fading, pilling, stretching, dye lots, natural markings or splitting.
2. Any condition resulting from incorrect or inadequate maintenance, cleaning, or care.
3. Any condition resulting from other than ordinary residential wear or from any use for
which the product was not designed.
All Products
In the event that a defect is found, repair or replacement under this warranty is at
the manufacturer’s option. Cost for labor, packaging and shipping from the factory, if it is
necessary, is covered by Jackson Furniture for a period of one year. After one year from
date of purchase, the original retail purchaser will be responsible for labor, packaging,
and all shipping costs, including those under limited liability.
These Limited Warranties provide coverage to the original retail purchaser and do
not apply to rented, business, commercial, institutional, or other non-residential uses.
These Limited Warranties do not apply to (i) merchandise that was, at any time, used as
a floor sample or display model, (ii) any merchandise purchased “as is” or second-hand,
(iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv)
any merchandise purchased from a liquidator. All warranties, whether express or implied,
cover only normal household usage. No warranty, express or implied, applies to any con-
dition resulting from misuse, abuse, delivery or transportation damage.
Warranty Service
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY
ANDALL WARRANTIES IS EXCLUDED.
Some states do not allow the exclusions of limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which vary from state
to state. All claims for service must be accompanied by proof of purchase (Bill of Sale).
Any claim for service under warranty must be made through the retail dealer where the
furniture was purchased.
JACKSON WARRANTY
Thank you for choosing “JACKSON” Upholstered Furniture.
You have made an investment in lasting quality which will
bring you many years of enjoyment and comfort. Please
read the terms of the “JACKSON” limited warranty coverage
carefully. Retain your proof of purchase to substantiate your
claim in the event warranty service is required. For any
service claims, please contact the dealer where product was
purchased. Jackson Furniture will supply the part(s) either
under warranty or at cost, as long as they are available.
“After one (1) year, the labor and parts shipping costs on
all items, including those under limited liability, will be the
responsibility of the consumer”.
1. FRAME - Limited Lifetime Warranty
The frame, upholstered in the original fabric under normal
use and conditions, is warranted to the original purchaser
against manufacturing defects for the lifetime of the
product.
2. SPRINGS - Limited Lifetime Warranty
The spring units of Jackson Upholstered products are
warranted against breakage due to defective material or
workmanship for the lifetime of the product.
3. RECLINER MECHANISM - Limited
Lifetime Warranty
Recliner mechanisms are warranted against breakage
due to defective material or workmanship for the lifetime
of the product.
4. SLEEPER MECHANISM - One (1) Year
Warranty
Sleeper mechanisms (all metal parts) are warranted
against breakage due to defective material or
workmanship for a period of (1) one year.
5. COMFORT COIL SEAT CUSHIONS - Five
(5) Year Warranty
Jackson upholstered products feature the Comfort
Coil Seat Cushion offering superior seating comfort.
Cushions are warranted for (5) five years against loss of
resiliency. The loss of resiliency should not be confused
with a slight softening and flattening of the fiber and
foam that will occur as a result of normal use and aging.
6. ALL OTHER PARTS - One (1) Year
Warranty
All other parts not specifically listed as being
warranted are covered under a (1) one year
limited warranty against defective material or
workmanship. This warranty is limited to repair
or replacement of the defective part such as
decorative wood trim, table tops, latches, shields,
and hinges.
1910 King Edward Avenue • Cleveland, TN 37311 •
