If your furniture is in need of repair please see the dealer from whom you purchased your furniture. If the dealer has gone out of business, you may contact us by mail at: Customer Service, Jackson Furniture Industries, P.O. Box 1359, Cleveland, TN 37364. You will need the style number of your furniture.
If my furniture needs service, and I move or don’t have access to my retailer, who should I contact?
Complete the request for customer service by sending an email to firstname.lastname@example.org. If you prefer you may contact us by mail at: Customer Service, Jackson Furniture Industries, P.O. Box 159, Cleveland, TN 37364. For any sales inquiries contact: email@example.com
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Who should I contact to determine the status of my furniture order?
All contacts regarding your furniture purchase or inquiries should be through your local retailer.
For answers to more general questions you may find it helpful to visit our FAQs page.